Just because you're on hold doesn't mean they can't hear you....
First post so shittyness may ensue.

I split up with my partner a few months ago. As I'm paying child maintenance and my pay is utter tosh I got into a bit more debt than I could handle so I began trawling the interwebs for loans for bad credit. I found YES loans (Don't, just don't!).

I posted my details online requesting a call from an advisor and waited patiently for a callback which took about 2 minutes.

I get the usual patter, 'We WILL find a loan to suit your borrowing need Mr Whatsmyageagain' and the usual tosh. Now after she repeated the same thing over and over and took a rather valuable 25 minutes of my time I was getting rather annoyed with Charlene (Whos accent kept switching from American to English in 0.2 seconds flat). She took a £50 charge for their service and put me on hold while I was connected to another colleague of hers. As I was alone and listening to Vivaldi I began talking to myself about how annoying her voice was and I hope I get to speak to someone with half a brain. 2 seconds later her voice clicked back on rather abruptly 'WON'T be 2 minutes now SIR.' and Vivaldi resumed. I put this down to coincidence rather than anything else and continued moshing merrily to YES Loans FM.

I then spoke to Charlene's colleague (Lucy if memory serves me correct) going through exactly the same details for this pissing loan. After 15 minutes of talking to her my patience was starting to wear a bit thing. She was transferring me to another colleague who would finalise the details of my loan. As I was put on hold and my mind was being plagued with more classical tosh I began talking to myself quite annoyed about how many more fucking retards I would have to finalise my details with before I talked to someone who knew their arse from their elbow...

'YOU SIR are an idiot! How DARE you refer to me as a retard. I refuse to help you based on the abuse that you have given me. This call was recorded and any further contact from you will be reported.' Then the line went dead.

Long story short, watch what you say when you're on hold!

And yes I realise talking to myself is the first sign of insanity...

Sorry for long post and lack of unfunnies. :)
(whatsmyageagain?, Fri 4 Sep 2009, 3:50, 6 replies)

So they were recording sound
without asking your consent- in act when they'd put you on hold? In your _own home_?

Isn't that illegal in the same way that CCTV isn't supposed to capture sound?
( uberdeity Wondered why Owen Lars knew of the term "hell" on, Fri 4 Sep 2009, 9:25, closed)

Pretty sure they can't do that, mate.
But - then again - Yes Loans, the name alone makes me shudder... They keep ringing me up and sending me texts and I really have no fucking idea how these bastards got my number. Probably did a little voodoo dance or something.

Oh - great first post. click!
( SpankyHanky, Fri 4 Sep 2009, 9:33, closed)

Uh,
That is fucked up, you would assume they couldn't hear you while on hold. On top of that the stupid bitch served one less customer. I don't see how that is a win for them.
(afroboy, Fri 4 Sep 2009, 10:11, closed)

They got 50 quid
That is a win for them.
(WillI'mNot logs in twice a year, every year, Fri 4 Sep 2009, 10:12, closed)

I dread
to think what people who've put me on hold have heard about themselves. Patience is not my virtue
( Amberl was stripey and dominated Europe, Fri 4 Sep 2009, 10:51, closed)

I knew this
when I worked at Natwest (not in a call centre) we had a silent hold where we could hear the client. I got so fed up with people hanging up because they thought they had been cut off, or muttering "fucking idiot" I would tell them "i'm putting you on hold, it is a silent hold and I can still hear you".
( Colonel Dracula Two manky hookers and a racist dwarf, Fri 4 Sep 2009, 11:09, closed)