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# good point
when I had a bar job, blokes were generally 'Sir', but I had no idea how to address women
(, Thu 14 Jun 2007, 10:31, archived)
# I was always told (bearing in mind I actually have qualifications in customer service, I've spent 4 years all in all learning my trade)
That madam is the most polite term, under ma'am which is more dignitaries and royalty (which is weird, being the shortened or colloquialisation of 'madam').

(, Thu 14 Jun 2007, 10:33, archived)
# Nothing wrong with it i think
Why did they take offence?
(, Thu 14 Jun 2007, 10:34, archived)
# Your guess is as good as mine.
Oh well, nevermind. Hopefully if she does contact us back she'll get through to another one of us who she prefers.
(, Thu 14 Jun 2007, 10:37, archived)
# Oh well
I wouldn't worry about it. She sounds like she was having a bad day.
(, Thu 14 Jun 2007, 10:38, archived)
# she was probably angry about something else
or very very simple minded
(, Thu 14 Jun 2007, 10:40, archived)
# Who did you get told off by?
When I did work like that I always called the women madam.
(, Thu 14 Jun 2007, 10:35, archived)
# a client.
I couldn't let her change something as it'd have been contravening legislation. It's stupid legislation, to be fair, and I'd love it if I could have allowed it as it'd make my job a billion times easier. I really felt for her as well, totally understood what she wanted to do and why.

I was a little bit hurt, to be honest.
(, Thu 14 Jun 2007, 10:36, archived)
# Well if she's stupid enough to get annoyed at being called 'madam'
you might as well just sit back and enjoy the fact you annoy her when you call her madam.
(, Thu 14 Jun 2007, 10:41, archived)
# she was just in a shitty because you couldn't help her and thats all she could come up with!
(, Thu 14 Jun 2007, 10:43, archived)
# Prob'ly right.
Next time call her 'madman' but try to make it sound like 'madam' in case anyone overhears.
(, Thu 14 Jun 2007, 10:47, archived)
# It sounds like she just wanted to vent her frustration
she wouldn't have got anywhere with the legislation, so she picked on something irrelevant. I had a girlfriend who made an art of this sort of thing.

Edit: Maybe it was her, was she called Wendy?
(, Thu 14 Jun 2007, 10:47, archived)