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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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I once needed to contact a call centre...
...following some problems with my mobile. Having heard plenty of horror stories of trying to deal with the mouth breathers that work for this particular company, it was with some trepidation that I dialed the number to complain about my phones lack of ability to do phone type things. Like make a call. Or recieve a call. I listened carefully to the options as read out by the MagicSexyRoboVoice and pressed the appropriate numbers that seemed relevant to my problems until finally I was put through to a Real Live Person...

...who was polite, apologetic regarding my phone issues and got everything sorted (ie. sent me a new phone) all quickly and without fuss.

Nope - its not funny, shocking or particularly amusing, but for may of us, as soon as the words 'Call Centre' are heard, initial thoughts are along the lines of:
"AwwwFuckssakesI'vegottodealwithafuckinStupidCallCentreMonkeyCunt!"
Whereas sometimes they are actually quite good at their jobs...



***However, a different communications company that may or may not go by a name similar to Titish Belicom really are a bunch useless wankers. Mind you they are so mind numbingly crap that they haven't billed me for my land line for over six months...***
(, Thu 3 Sep 2009, 13:34, 2 replies)
The only people in BT that can help you
Don't deal with customers, only companies.
(, Thu 3 Sep 2009, 13:38, closed)
Fuck em,
If they don't want my money then I'm not going to make an effort to pay...
(, Thu 3 Sep 2009, 14:03, closed)

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