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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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There are other tools to use on the tools...
In particular the Sale and Supply of Goods Regulations 2004, which implemented Directive 1999/44 EC on faulty products.

Basically, for most things the retailer is obliged to REPLACE up to 2 years after purchase, and repair for up 4 years after that, if the product could reasonably be expected to last that long. The courts have accepted that publishing MBTF (even by 3rd parties) or referring to TCO periods will establish evidence of a minimum time during which the product should perform as expected.

Oh yes. Could someone paste a purple cock into the post, to make up for the lack of funny?
(, Fri 3 Sep 2010, 12:11, Reply)

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