I work in a call centre
I can see that I'll be making a few posts this week. For the record I work for a British telecommunications company.

Customer phones in (as they generally do to call centres)
"Excuse me, do you sell a phone called Aqua?"
*searches on intranet*
"Yup, it's quite nice too."
"Oh good, what's it called?"
"....Aqua."

One of those moments where I feel like I've turned over two pages at once.

Then, later, I had a fellow phone up wanting to do a homemove - move his account to the new property. He interrupted my opening speil and ordered me not to put him on hold or transfer him elsewhere which pissed me off immediately, but I'm a professional (mostly) so gave him one more chance.
"Ok sure no problem sir, may I have your account number please?"
"I don't have my account number. Your colleague earlier found my details through searching for my phone number, use that."
"That may have been alright for just checking details, but to change anything on an account I would need your account number."

We're really hot on customer validation at the moment with one wrong move resulting in a disciplinary. You can generally bend the rules in exceptional circumstances, but I wasn't going to budge for this pillock. We carried on to-ing and fro-ing, with him trying to bully me into relenting (fat chance!) and calling me obstructive. By this time several of my colleagues had muted their customers and were listening in. Then came the crunch:
"Look, you don't wanna mess with me sonny. I know people who are scary you know!"
"You can't threaten me into bending the rules sir. I'm not willing to lose my job over this."
"You'd better watch your back - I know people who ride motorbikes!"
The fool.
"Sir, I am a person who rides a motorbike, and you know what? SO'S MY MOTHER!"

At which he hung up. My mum's not that scary, honest.
(jamesthegill opens new tabs with his scroll wheel, Thu 4 Sep 2008, 19:03, 5 replies)

Is there something
I should know about people who ride motorbikes? Other than that they should realise that weaving in between cars at 70mph makes them dangerous cunts who I will laugh at if they fall off and die.
(Bazongaloid, Thu 4 Sep 2008, 21:40, closed)

Apparently
We're all big, mean, scary, and useful for threatening obstinate call centre workers with.
(jamesthegill opens new tabs with his scroll wheel, Thu 4 Sep 2008, 21:59, closed)

What sort of bikes?
(Emily Bruce-Dickinson http://jovialfellow.blogspot.com/, Fri 5 Sep 2008, 2:09, closed)

At the moment
I've got a Honda CB400, Mum's got a 600 Bandit, Dad's got a 1200 Bandit and my brother's got an old Yamaha 125.
(jamesthegill opens new tabs with his scroll wheel, Fri 5 Sep 2008, 7:42, closed)

...
"One of those moments where I feel like I've turned over two pages at once."

click!
(twiceydrinker hmmm is it pint time?, Fri 5 Sep 2008, 11:22, closed)