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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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The comms room
Part of a former job entailed going into the comms room and rebooting the server if someone at another site said certain things weren't working. The Comms room had become a dumping ground for the IT department and when there was not a clear route to the server a colleague refused to go in there. The "on call" IT person would be phoned and if they answered at all nothing happened so a system failure on Friday after four would usually not get touched till Monday morning despite the company operating 24/7. This situation continued till the weekend the head of IT couldn't off load his on call stint to someone else. He got the call on a Saturday morning about the server needing rebooting and why we weren't doing it and exploded. By 1100 Monday the Comms room was empty.
(, Wed 30 Sep 2009, 15:40, Reply)

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